"Yamada" Ranger Mocc in Clay Grained Nubuck, Van Last

When ordering a pre-order size, you will not be charged the full price of the shoe. When we recieve your order, we will invoice you for a $300 nonrefundable deposit. The remaining balance including shipping is due when the order arrives.

How much are pre-order deposits? 

A $300 nonrefundable deposit is due at the time of placing a pre-order. The remaining balance including shipping is due when the order arrives. If you need a non-standard D width size, we require a 50% non-refundable deposit at the time of placing your pre-order.    We try our best to communicate with the Alden factory for production updates.  ETA provided on the website is our original intended delivery date, but not a guaranteed arrival date. Please note if your order is a handsewn style, there may be delays.   We will contact you upon arrival. When the order arrives, you have up to 14 days to pay the remaining balance after you've been notified, otherwise your order will be cancelled, and you will forfeit your deposit.   Please contact the sales team for further information. 

How long do preorders take?

Depending on the order, production times will vary. ETAs are listed with each pre-order.  ETA provided on the website is our original intended delivery date, but not a guaranteed arrival date. Please note if your order is a handsewn style, there may be delays.

We will gladly exchange or issue store credit for any unworn regular price shoes or leather accessories purchased from us within 14 days of purchase date. We do not offer refunds and store credits do not expire. Shoes and leather accessories must be in the same condition with no signs of try-on or wear to allow for re-stocking. Re-stocking fees may apply for special order items. We do not accept returns or exchanges on socks or shoe care products. Gift certificates are non-refundable and cannot be exchanged for cash. All in-stock Alden Catalog special orders must be paid in full at the time of order. For back order Alden Catalog styles, we require a 50% deposit at the time of order. No cancellations Alden Catalog special orders.All Last Call and sale items are considered final sale.  All "Add to Run" catalog orders are considered final sale.  No exceptions.If there are any issues with your Alden footwear, please reach out to us immediately. Your order will still be subject to the regular timeframe for returns (14 days of purchase date). While major issues are rare, we treat them on a case-by-case basis. Please email pictures of the issues directly to us at info@brickmortarseattle.com. Please note that we can only assist you with B+M footwear purchased directly from us and not from a secondary market or auction site.